Ornexa CRM • Travel Agency SaaS Platform

Run every journey from first inquiry to final payment.

Ornexa CRM connects sales, operations, finance, customer communication and reporting for travel agencies, Umrah agencies, visa consultants, tour operators and study abroad consultants.

Leads

Capture and follow up

Ops

Quotes and bookings

Pay

Collections visibility

Ornexa CRM homepage interface

Built for travel agencies

Sales, bookings, payments and follow-ups stay connected.

Ornexa CRM is not a generic ERP. It is focused on travel agency work: capturing inquiries, improving follow-ups, creating quotations, managing bookings, collecting payments and keeping agency teams aligned.

Travel agencies
Umrah agencies
Visa consultants
Tour operators
Study abroad consultants

Product Editions

Start with focused CRM operations. Upgrade when finance and AI workflows matter.

Ornexa CRM Core

Focused agency CRM

For agencies that need clean lead management, follow-ups, quotations, bookings, payments, documents, reports and secure team access.

Lead and pipeline management
Customers and follow-ups
Quotations
Bookings and travel workflows
Payments and documents
Staff roles and permissions
Reports and dashboards
Notifications and activity logs
Secure multi-tenant agency management

Ornexa CRM Pro

Finance, AI and advanced operations

Includes every Core feature, plus deeper financial management, governed AI assistance, WhatsApp workflows, branded outputs and customer self-service.

Travel financial management
Expenses and suppliers
Supplier bills
Customer invoices and receivables
Commissions and reconciliation
Multi-currency exchange rates
AI sales assistance
AI chatbot and governed automation
WhatsApp integration
Advanced analytics
Branded PDFs and receipts
Customer self-service portal

AI-generated actions require human review and approval before they affect customers, payments, bookings or agency records.

Agency Workflows

One operating layer for travel sales, service delivery and payments.

Lead Capture

Capture inquiries from walk-ins, calls, social channels and campaigns, then assign ownership clearly.

Follow-Ups

Track reminders, next actions, customer status and missed opportunities before leads go cold.

Quotations

Prepare structured travel, Umrah, visa or study abroad quotations with cleaner internal tracking.

Bookings

Manage confirmed customers, travel workflows, documents, tasks and booking progress.

Payments

Track collections, pending balances, receipts and payment status across customer records.

Reports

Give owners and managers better visibility into pipelines, staff activity, bookings and collections.

Business Outcomes

Less manual tracking. More control over every customer journey.

Faster follow-ups
Fewer missed leads
Improved collections
Better management visibility
Reduced manual work

Trust Indicators

Designed around protected agency workspaces.

Multi-tenant security

Each agency operates inside its own workspace boundary.

Role-based permissions

Owners and managers can control staff access by responsibility.

Activity history

Important actions can be tracked for operational accountability.

Agency data isolation

Customer, booking, payment and document data stays scoped to the agency.

Ornexa CRM Demo

Ready to organize your travel agency operations?

Request a demo or contact sales to discuss the right edition, workflow scope and implementation path for your agency.